Cleaning and basic maintenance service Roomba (Spain)

We offer different types of maintenance adapted to the needs of your Roomba. In all of them your Roomba will be tested before and after performing the service.

If we detect a piece in poor condition during maintenance, we will contact you to authorize us to change it. (It will be budgeted separately)

The price of all maintenance includes home collection, service and subsequent delivery.

Basic Maintenance (Every 1 or two years)

This maintenance is recommended to be carried out every 1 or 2 years depending on the accumulated dirt. The sensors and the main parts where dirt accumulates the most are removed and cleaned, improving the operation of your Roomba and preserving it from possible breakdowns.

In addition, the software is updated and the most exposed moving parts of the robot are lubricated.

Complete Maintenance (Every 4 years)

It is intended for more working Roombas, who are 4 years old or older.

In addition to doing all the basic maintenance processes, we disassemble all the gears of the car and all the parts of the tank (turbine, etc.) to remove friction, noise and improve the performance of your Roomba.

We also clean the outside of your robot and apply a wax layer to it that will improve its external appearance. (Within his possibilities)

Comprehensive Maintenance (Complete + brushes, filters and battery)

This maintenance is recommended for robots with a lot of loss of performance, which make noise and the battery is no longer long enough.

The sensors and all the parts are disassembled, we clean, lubricate and grease them, we clean the brush trolley, we grease it, we change its central brushes and the side brush, we change the battery and also the filters in the tank.

In addition, we update the software, clean your Roomba on the outside and wax it so that it recovers the brightness of the first day. (Within his possibilities)

Maintenance comparative (You are viewing the Basic Mant.)

To contract Roomba's maintenance service, you must purchase it as if it were any other product.

Below, you can choose between the different types of maintenance and finally process the order through your shopping cart.

We will receive the notice and send our carrier to your house to collect your Roomba. Remember to package it and protect it correctly ...

Once we receive your Roomba, our qualified staff will proceed to perform the maintenance service that you selected at the time of purchase.

In 24/48 hours we will have your Roomba ready and we will send it to you to enjoy as the first day.

It is important that you have your Roomba ready before you even make the order, since sometimes the carrier arrives within a few hours of placing it.

You shouldn't worry, it's simple ...

The most important thing is that you have your Roomba ready as soon as you hire the service. It is possible that our carrier passes that same day, even that same morning or afternoon ...

When you make the purchase of a Roomba Maintenance service, the system will ask for your address.

We will send our transport company to the address you indicate so that it can pick up your Roomba and bring it to our headquarters.

Once we have it finished, we will return it to the same address.

Although the efficiency of our transport is almost 100%, it is important that you carefully pack your Roomba and protect it from possible blows that it may suffer during its transfer.

You should consider

• Just make the maintenance order for your Roomba, you must have it prepared. Our carrier may arrive shortly ...
• Send only your Roomba, do not send accessories. Virtual walls, charging bases, battery, etc.
• For transport, it is highly recommended to remove the battery from your robot. With movement, it could be accidentally started.
• If you are also going to send us the battery of your robot for us to check it, take it out of its interior and send it inside a plastic bag, protected and inside the same package, next to your Roomba.
• Wrap your Roomba with bubble wrap or any other anti-shock material and put it in a box that fits well, is not loose, and is well protected.
• If you keep the original box and want to use it for shipping, wrap the Roomba in a garbage bag before putting it in the box to avoid scratching it with the cartons.

The maintenance service price includes the service itself and round-trip transportation. You will only have to pay once and it will always be at the time of contracting the service.

At the time of purchase, we will present you the different possible payment methods and you can choose the one that suits you best.

We currently offer the following payment methods:

• TPV Seguro of Banco Sabadell. You will be redirected to a secure payment gateway of this bank.
• Cash On Delivery. You will pay it to the carrier at the time of product collection.

Of course.

At the same time that you purchase the Roomba maintenance service, you can add the products you want to the cart.

We will send it all together when we finish performing the service and you will not have to pay more postage.

If in the maintenance service we detect that it is convenient to change any part or spare part of your robot, we will contact you to authorize us to such a change.

You can pay by credit card through a link that we will send you by email or by cash on delivery of your robot once we finish the maintenance.

It has never happened to us, but of course, the possibility, although remote, exists.

We have contracted insurance with our transport company that would cover the loss or deterioration of the package.